Soft Skills

2e2 specialise in creating tailored management training courses for our customers, whether addressing a specific skills issue or helping to address changes in the organisation, 2e2’s offering will be based on the specific objectives of your organisation.

We deliver courses in the following areas:

• Communications skills 
• Customer service 
• Management and Leadership 
• Project Management 
• Sales and Marketing 
• Professional Office Administration 
• HR Training 
• Employment Law 
• Change Management 
• Service Management

One of the most important aspects of ensuring a successful learning programme is the ability to analyse and understand exactly what learners expect and need to learn new skills so we provide analysis of motives, anticipated learning experiences, levels of expertise that will be acquired and academic competencies.

Whether you need a learning programme for a small local team or a number of large departments geographically spread across the world, 2e2 can help.

We place a high value on our management trainers having had professional experience in their chosen training area. For example, trainers teaching leadership skills have led teams themselves; our finance-related trainers come from a finance background - they all have had real-world experience which is incorporated into our training courses, therefore making the delivery fun, exciting, and relevant to today’s workplace. Courses are designed to be practical, relevant and participative.

Through a programme of Continual Professional Development, our trainers are always abreast of current and proposed legislative requirements and their updates.

It is a role requirement that trainers belong to professional bodies and networking groups based around their respective training area, again assuring our clients that our trainers have real-world experience. Our management trainers hold a variety of Professional Memberships including Chartered Institute of Personnel Development (CIPD) and British Psychological Society (BPS).

We are well-versed at working within competency framework agreements and working with our clients to actively promote such initiatives.

We have trainers certified in specific disciplines such as Myers-Briggs and Strength Deployment Inventory (SDI) and are able to incorporate such disciplines into tailored training solutions.

Clients we deliver management training to include such organisations as Westminster City Council, examples of courses we deliver include:

• Enhance Your Personal Effectiveness
• Preparing To Lead
• Building High Performing Teams
• Delivering Successful Presentations
• Developing Service Focused Teams
• Building Your Service Focus Ethos
• Optimise Your Communication Skills
• Understanding Self, Understanding Others