Internet Protocol (IP) upgrade

For organisations considering an update of business critical iSDX, SX2000, Norton, Definity, Meridian, Sopho or MD110 infrastructure then 2e2 can help. We’ve delivered green field and migration projects spanning every enterprise PBX platform available and we’ll work alongside you, helping to control risk and ensuring user acceptance. Our customers tell us that they like working with 2e2, in addition to project delivery we work with them in partnership and seek to deliver innovation into existing technology, allowing our customers to sweat their assets for longer.

We have aligned IP Telephony projects in support of flexible working initiatives or strategic accommodation reviews, whether it’s real estate consolidation or re-location. We have also delivered telephony integrated into business process applications. We also run some organisations messaging strategy, integrating email and voicemail platforms as a managed or hosted service. We can evidence re-tooling of contact centre networks to support access via mobile devices, or help our customers access subject matter experts and other colleagues quickly through decision support tools that display presence information. 

We’ve also worked with customers implementing IP Telephony in anticipation of merger and acquisition activity, to enable faster time to market in deploying voice services to growing, shrinking or fast changing businesses.

Whether building contact centres, meeting compliance regulations, encouraging mobility, or simply replacing an old PBX network our customers have one thing in common; they are making an investment in a platform on which they can improve the way in which their people communicate and make decisions.